Bringing the right bags on board.
Starting on May 25, 2015 at Toronto-Pearson (YYZ) and expanding progressively to other airports throughout the month of June, Air Canada will have staff at both check-in and security checkpoints to quickly confirm and tag carry-on bags that meet Air Canada’s existing carry-on dimensions as “approved.” This will make it easier and safer to stow personal items on board, may help reduce wait times at security, and will help avoid flight delays caused by larger bags being checked at the gate.
If a customer’s carry-on baggage needs to be checked Air Canada will be happy to help with that at check in. If your customer gets to security and needs to check a bag that exceeds allowable size limits, not to worry. Your customer will receive a special card that will get them quickly back to a check-in agent, and then on to their departure gate.
Air Canada carry-on policy allows customers to bring on-board one standard article, such as a roller bag, and one personal article, such as a briefcase or laptop bag. Dimensions must not exceed:
- Standard article: 23 x 40 x 55 centimetres, including handles and wheels,
- Personal article:16 x 33 x 43 centimetres.
Please remember that carry-on bags which exceed Air Canada’s policy for size and number will need to be checked, and standard fees will apply.